Skip to Main Content

Live Chat

Return Policy

We offer a 90 day money back guarantee. If for any reason you are not completely satisfied, simply return any item that you purchased from us within 90 days for a prompt and friendly refund or exchange, whichever you prefer.

Unfortunately, we cannot accept returns of any footwear that show even the slightest evidence of wear or damage. If you should need to make a footwear return, please return the footwear in its original manufacturer’s box in a separate shipping carton.

Footwear and Apparel: Looking to exchange for a different size or color? If you decide to use our enclosed label, there is no charge for your exchange.

If you are requesting a refund, the amount of $7.95 will be deducted from your credit.

No Label? No problem! Simply contact our Customer Service Department at:

(800) 903-2878 or and one will be provided to you.

If you should need to return or exchange any item(s):

  • Please complete the Return and Exchange Form located on the reverse side of the Packing Slip, or use the form at the bottom of this page, and return it along with the items being sent back. Item(s) being returned must be in the manufacturer's original carton, where applicable.
  • When shipping merchandise back, please wrap the item(s) in a sturdy box and secure with strong tape. For your protection, we recommend that you insure it for its value.
  • Our return address is:
    Herrington Catalog
    Returns Department Suite 301
    1050 Perimeter Rd. Manchester, NH 03103
  • Sorry, we cannot accept COD's.